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Your Shipping Questions Answered Here

support@adamnfineartist.com
512-444-7661

How long does it take to ship once I place my order?
What are your shipping charges?
How is my artwork packaged?
Is there somewhere I can go to purchase and pick up my artwork?
Do you have a satisfaction guarantee?
What is your return policy?
Contact us if your question is not answered here.

How long does it take to ship once I place my order?

In stock items will ship out within 1 to 3 business days. Ninety-eight percent of our orders ship within this time frame. We are dedicated to communicating with all of our customers in an expedient manner about their orders. Subsequently, you will be notified of your approximate ship date within 1 business day of your order. You will receive another notice once the item has been sent.

What are your shipping charges?

Number of Items Shipping Charge
1 (In Texas) $6.95
1 (Outside TX) $8.50
2 (In Texas) $9.95
2 (Outside TX) $11.50
3 $15.75
4 $19.75
5 $23.75
6 $27.75
 7 and up Email for quote

We ship Priority Mail or Fed Ex Ground within the continental USA.

If your shipment is oversize, must be shipped in multiple cartons, or for any reason we cannot ship the items you ordered within our normal pricing guidelines, or you request special services, we will call or e-mail you with a shipping quote before we ship. Fifteen dollars is added to international shipments. Framed prints count as two items for shipping purposes.

How is my artwork packaged?

Whenever possible, non-framed artwork is shipped flat. It is protected with a stiff backing-board and wrapped with a clear plastic bag. Another layer or two of stiff board ensures your art is received in good order. 98% of all unframed art is shipped this way. Oversize non-matted posters are wrapped, rolled and tubed. Framed art is securely wrapped and boxed with layers of bubble wrap, cardboard and/or packing peanuts. We have encountered few shipping problems and do everything possible to make certain your art is received in pristine condition. In the unlikely event your artwork is damaged in route by the shipper contact us for replacement. (See our Return Policy for more detail.)

Is there somewhere I can go to purchase and pick up my artwork?

Yes. If you live in or near Austin, Texas or will be visiting you can come to the artist's studio to purchase and pick up your artwork. Just call us at 512-444-7661 or email hurst@adamnfineartist.com to make arrangements. Hours are flexible.

Do you have a satisfaction guarantee?

Yes, if you are not satisfied with your artwork for any reason return it to us for a replacement, refund, or credit within 30 days of receipt. See our Return Policy for more detail.

What is your return policy?

Click Here to see our satisfaction guaranteed Return Policy

Question not answered here: Contact Us

Phone:
512-444-7661

Email:
support@adamnfineartist.com
or click the link below

  • This is the best service I've had ordering something on the internet, ever!

    - Mary M., Encinitas, CA

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